Look through our list of Frequently Asked Questions. If you have any other questions, please feel free to give us a call 1-800-DOUBLE JJ.
What is the temperature inside the water park?
We maintain the Gold Rush at 84°F.
Is the Waterpark connected to my room?
The Gold Rush Waterpark is not connected to our hotel rooms right now, however the Thoroughbred Suites are the closest accommodations, and will soon be connected by a covered walkway.
For your convenience, we have a complimentary shuttle bus that provides door-to-door service from all our accommodations to the water park (and back again) Just dial "0" to ask for a shuttle bus, or stop at the front desk.
Do I need to bring towels?
No. We provide towels to our Gold Rush guests.
Are there lockers available?
Yes, we rent lockers for a one-day use only, for $6 for a large locker or $3 for a small locker, plus a $20 deposit which will be refunded to you when you return the key at the end of the day. We have lockers in our men's and women's locker rooms as well outside of the locker rooms for family use. Space is limited though! Please keep in mind that luggage cannot be stored in the lockers. We recommend that you bring a small bag to place your water park necessities in.
What about life jackets?
We provide Coast Guard approved life jackets at both pools. Our life jackets are free to use, but there are a limited amount. Guests may bring their own life jackets, but they must be Coast Guard approved. No other flotation devices, such as a baby floaty, are not allowed.
Is there somewhere to eat so I don't have to change?
Yes, we have the Miner's Gulp Snack Bar right at the Pool Level so that you don't have to change your swimsuit to grab a bite to eat. We have other places to eat that are located at the lobby level of the water park, but you must have your shoes and shirt on to go to the lobby.
Is there wireless internet available?
Yes. The entire Gold Rush Indoor Waterpark, including the lobby and restaurants, has free wireless internet access.
Can I buy a bathing suit there?
Yes, we have bathing suits for sale in the shops that are located in the Gold Rush Lobby.
Are there height requirements for the slides?
Thunder Canyon: 42"
Miner's Plunge: 48"
Stallion Falls: 48" to ride without a parent, 42" to ride with a parent
Rustler's Gulch: 42"
Do I have to pay if I am not going to swim?
Yes, however the spectator rate for those who don't want to swim is less expensive than the full admission price and may be purchased for $10.
Can my baby get in the water?
Yes, however all babies must wear a swim diaper.
What time is check-in and check-out?
Check-in is at 4:00 pm and check-out is at 11:00 am. Guests on packages that include admission to the Gold Rush have full access to the water park on day of arrival and day of departure as long as the Gold Rush is open.
Can I bring a cooler into the water park?
No outside food or beverage will be allowed in the water park. This is not to be confused with food that is sold on the lobby level of the water park. You may certainly order food from Rustler's Roost (for example) and take it down into the water park to enjoy it.
Are flip-flops or aqua-socks required?
We recommend, but do not require that footwear be worn in all spaces outside the water park for your safety. Aqua-socks are advisable as our water park floor is coated in a non-slip formula that can irritate sensitive skin. Footwear is required in all of our restaurant establishments.
What is the age requirement for children to be in the water park by themselves?
We recommend that all children are accompanied by a parent or guardian, however, children that are 16 years of age or older may be in the park by themselves.
Can other people use the water park?
Yes. Public guests are welcome to buy a ticket for the use of the water park for the day. Please see the Waterpark Hours Calendar for prices.
Things to bring to make your stay with us more comfortable:
For our guests that don't want to swim, but would like to enjoy the Gold Rush Waterpark experience with their families - remember to pack a cool t-shirt and shorts to wear while in the water park.